FAQ
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How long does delivery take?
Normal orders take 7-10 working days to ship within India.
Custom orders take 7–10 working days from the time your design is finalised and approved. Bulk orders may take a little longer.
Do you accept returns or exchanges?
We only accept returns on non-custom products if there’s a valid issue (like wrong sizing or damage).
Custom orders are made just for you — so they’re final and non-returnable.
What sizes do you offer?
Most of our pieces come in sizes XS to XL. Size charts are available on every product page to help you choose the right fit.
What fabrics do you use?
All our garments are made with premium cotton and cotton blends — soft, breathable, and built to last:
Oversized Tees: 100% cotton
Hoodies & Sweatshirts: 100% Cotton fleece
Baby Tees / Fitted Tees: 95% cotton, 5% lycra for the perfect stretch!
Are your clothes unisex?
Yes! Our oversized fits and hoodies are unisex. Baby tees are fitted and designed for women.
Are your products eco-friendly?
Absolutely. Both our fabrics and packaging are consciously sourced. We care about the planet as much as we care about your style.
How should I wash my Gigly clothing?
Dry clean is recommended for best results.
Or, wash inside out in cold water using mild detergent. Avoid bleach or harsh chemicals.
Can I iron my Gigly merch?
Yes — turn your garment inside out and DO NOT iron directly on the design.
How can I reach out to discuss a custom order?
You can fill out our customisation form, DM us on Instagram @shopgigly, or email shopgigly@gmail.com. We usually reply within 1–2 working days.
What kind of custom orders do you take?
We create personalised designs for concerts, brands/companies, events, birthdays, pre-weddings, or just for your daily vibe. Got a vision? Share it — we’ll bring it to life.
Do you offer design-only services for brands?
Yes! If you’ve got production sorted and just need custom artwork or creative direction, we’d love to help.
Email us your brief or fill out the form to get started.
Do you ship internationally?
Not yet! We currently ship across India only.